Terms of service

Terms & Conditions

1. Scope & Contracting Party

These Terms & Conditions apply to all contracts for services and digital content between:

Lani Phen Fitness Coaching
Schindweg 31
91166 Georgensgmünd
Germany
Email: lani@lanifitness.de
Phone: +49 176 82342774

(hereinafter “Provider”) and the customer (“Customer”).

Contracts are concluded exclusively with persons aged 18 or older.

2. Services

The Provider offers:

  • Digital content (e.g. eBooks)

  • Individual training plan creation

  • 1:1 personal training (on-site or online)

The specific scope of services is defined by the respective service description and individual agreement.

3. Conclusion of Contract

Product and service presentations on the website do not constitute a legally binding offer.

Personal Training / Coaching

A contract is concluded upon written confirmation by the Provider after the Customer submits a booking request.

Digital Products (e.g. eBooks)

By completing the order and authorizing payment, the Customer submits a binding offer.
The contract is concluded upon successful payment. The download link is provided via email.

The Customer expressly agrees that performance begins before the end of the statutory withdrawal period and acknowledges that the right of withdrawal expires pursuant to § 356(5) German Civil Code (BGB).

4. Prices & Payment

Prices displayed at the time of booking apply.
Payment is made via Shopify Payments or prepayment.
All prices include statutory VAT, unless stated otherwise.

5. Digital Content (eBooks)

Digital products are provided as PDF files for private use only.
All content is protected by copyright. Any reproduction, distribution, or commercial use without prior written consent is prohibited.

Delivery occurs via download link after successful payment.

6. Individual Training Plans

Training plans are created based on the Customer’s goals, training level, health information, and available equipment.

The package includes:

  • an online questionnaire,

  • a 20-minute 1:1 consultation (Zoom or phone),

  • two individualized training plans (PDF).

The Customer expressly agrees that performance begins before the end of the withdrawal period and acknowledges the expiration of the right of withdrawal pursuant to § 356(5) BGB.

7. Personal Training

Personal training sessions take place on-site (partner gyms) or online.

Sessions last 60 minutes unless otherwise agreed.
Participation is at the Customer’s own risk.

The Provider is liable only for damages caused by intent or gross negligence, to the extent permitted by law. There is no liability for the achievement of specific training results.

Appointments are binding.
Cancellations are free of charge up to 12 hours before the scheduled session.
Late cancellations or no-shows will be charged in full, unless excused by illness (medical certificate) or an unforeseeable emergency.

8. Online Tools & Technical Requirements

Online services may be conducted via Zoom or similar platforms.
The Customer is responsible for ensuring adequate technical requirements.
The Provider is not liable for technical failures outside her control.

9. Data Protection & Confidentiality

Personal data is processed in accordance with the Privacy Policy.
Health-related data is handled with special care.
All documents and information are treated confidentially.

10. Amendments

The Provider reserves the right to amend these Terms & Conditions.
Changes will be communicated in writing.
If the Customer does not object within four weeks, the changes are deemed accepted.

11. Final Provisions

German law applies.
Jurisdiction is Nuremberg, Germany, to the extent legally permissible.
If any provision is invalid, the remaining provisions remain unaffected.

Last updated: November 2025